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Document Delivery Service

When you know exactly what you need...

We can provide you with documents from any source in our collection, within the limits of the copyright notice below. You need to have a citation in order for us to complete your request using this service. For forms or subject requests, please use our "Ask a Librarian" service. Most documents will be delivered by e-mail. Those only available in hard-copy can be faxed. This service is simple to use, and provided at no charge to you.

Due to staffing limitations, we can only fill requests for five documents per person per day. If you need more than five documents, feel free to send the request, but the documents over five will be placed at the end of the queue, and will be filled when time allows. It may take several days to receive those additional documents.

To request a document, choose one of the following:

Form Online

Online Request Form. Fill out a simple form to send your request to our delivery staff.

Hours: Submit your request anytime. Requests are filled Monday - Friday 8:30 a.m. - 4:30 p.m., usually within 3 hours of receipt. Requests received after 3:30 p.m. may be filled the following business day.

Telephone Telephone

Call: 1-800-445-8989 (from inside Mass. only)

Hours: Monday - Friday 8:30 - 4:30.

Notice: Warning Concerning Copyright Restrictions

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research. " If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.