HeinOnline Help & Training
HeinOnline provides help and support in a variety of subjects. Below is a sampling of free instructional materials:
- Help & Training Videos: Access a variety of training videos including a few self-guided videos available on SlideRocket, which allow you to work through the video at your own pace.
- FAQs including Printing and Searching tips.
- MyHein organizational tool: Explains how to set up your own MyHein account to keep all your searches in one place.
- Searching101 Covers the basic fundamentals of searching, as well as hints and tips for finding what you need.
- Support (8:30 a.m.-6:30 p.m. ET)
email at firstname.lastname@example.org
phone at 1-800-277-6995
Live chat 8:30 a.m. to 6:00 p.m. ET Monday-Friday
TROUBLE GETTING IN? See our troubleshooting guide